Excellent Condition - Products classified as “Excellent” are fully functional devices without any physical imperfections. All “Excellent” Condition devices pass our 36-point Phone Check Certification functional tests. This is the best condition you can reasonably expect for a used phone. That being said, all “Excellent” devices will be free of any clearly visible dents or chips on the front of the phone. Any imperfections, if present, will usually be found on the back or side of the device.
Good Condition- Products classified as “Good” are fully functional devices that include minor physical imperfections. All “Good” Condition devices pass our 36-point Phone Check Certification functional tests. This condition will mark a phone that has been gently used, but well taken care of. As with all of our phones, a "Good" phone will not have any major imperfections. You might notice some light scuffing on the side of the device, or some light scratches on the body. If there are any imperfections on the front screen, none of these will be visible when your screen is illuminated. Overall, these physical imperfections will not affect the daily use of your phone.