Contact Us
Having trouble with your device or just having a general question, please reach out to us. Our team will try their best to help you out as much as possible.
384 Yonge street unit 46
Toronto, Ontario
M5B-1S8
(In the basement of Aura building)
416-792-5511
hello@thefonestore.ca
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Quality you can hear
We’ve got your back. Every Fone store phone is throughly checked using our proprietary FoneCheck Process and comes with a 12 month warranty. A 70+ point check and detailed cosmetic inspection. All devices functions as good as new.
FoneCheck Score
- 9/10
- Quality: it’s as close to perfect as you can get with a pre-owned phone.
- Description: Minor signs of use but overall perfect condition.
- Casing: May have micro scratches you can barely see
- Screen: May have micro scratches you can’t see when the screen is on
- Hardware: Hardware: 100% fully working, tested, checked, and cleaned : All our batteries are at least 85% or more.
- 7/10
- Quality: These phones were well loved by someone - and now they’re ready for someone new!
- Description: Signs of wear with moderate scratches and scuffs.
- Casing: Scratches. scruffs and possible dings
- Screen: Moderate scratches with slight wear
- Hardware: Hardware: 100% fully working, tested, checked, and cleaned : For good condition batteries are at least 80% or more.